WEB
THAT
WORKS

Planning a web project?

Most businesses aren’t looking for just “a website”. They’re looking for a reliable partner, clear guidance, commercial thinking and confidence they’re making the right investment. At The Core Agency we help B2B businesses plan, build and develop websites that work commercially, support growth, and stand the test of time.

A successful website should:

Contribute commercially to your business

Support your sales team and process

Strengthen trust, credibility and brand perception

Integrate with your wider business systems

Be manageable, scalable and fit for long-term use

Evolve alongside your business and customer expectations

“One mistake we often see are companies rebuilding their website every few years without really understanding why the last one didn’t work, breaking this loop starts with asking the right questions.”

Charlie Ward
Technical Director
The Core Agency
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Client challenge

Three systems.
All critical.
None working.

Stuart Turner manufacturer market-leading products in the domestic pump sector. With a nationwide network of installers, they needed to rely on effortless, integrated systems to meet customer and installer demand.

The problem

Failed systems holding the business back

An online warranty registration system which simply didn’t work. A client loyalty programme with zero take-up and spiralling costs, and an online training platform being managed with spreadsheets and manual labour.

The change

Looking at the
process not just
the website

By reviewing the internal business processes, the existing systems and the customer expectations we could develop a system strategy to save time, money and most importantly win the trust of customers.

The outcome

Money, time
and loyalty all clawed back

Driven by a new central website, we developed three additional integrated systems to transform the product registration, loyalty programme and training platform giving back Stuart Turner the confidence to drive forward.

Let’s discuss your web project
Let’s discuss your web project